|“|| Don't tell Rachel, okay? ...She was our nurse. I took it from her locker.
Rachel was Mary Sunderland's and Laura's nurse mentioned in Silent Hill 2. She lives in South Ashfield Heights in the city of Ashfield. She is more heavily spoken of in Silent Hill 4: The Room as another possible connection between James and Frank Sunderland, however her name is mysteriously spelled "Rachael" in opposition to the second installment. In Silent Hill 4: The Room, a nurse uniform with her name on it can be found in Room 106.
It is implied that Rachael was in love with a painter, who lived in Room 202; however, the man from Room 301 named Mike stalked her. Frank Sunderland mistakenly thought Mike was Rachel's lover.
- By observing the artwork done by Rachael's actual boyfriend, it is discovered that Rachael wasn't very interested in cooking.
- In the audio cassette "Skinned Mike", in which Richard Braintree peels off Mike's clothes and then pummels him to death, a female can be heard talking. This could possibly be Rachael.
- In Rachel's apartment room, there is nurse uniform akin to a Bubble Head Nurse's.