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Problem Child

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Problem Child is a series of messages that Harry Mason receives in Toluca Mall. The content changes based on his Psych Profile. These messages cover the shoplifting spree of Cheryl Heather Mason, who eventually assaults (and possibly murders) a security guard when being caught.

Problem Child Transcript

Harry gets this message near a sales rack in the camera store.

Variation 1:

Another profitable day at the mall! Today I bagged myself:
  • Nice top
  • Memory cards
  • 2 CDs
  • 3 lipsticks
  • Cute hat
  • Chocolate
Was clocked by the security guard in the last place, though he didn't say a word. I think he's too nice a guy to have a shitty job like that.

Variation 2:

Another profitable day at the mall! Today I bagged myself:
  • Nice top
  • Memory cards
  • 2 CDs
  • Cheap necklace
  • Pair of jeans
  • Pretty ring
That dopey guard spotted me again; didn't say a word. I hope he's not planning to make a career out of this...

Variation 3:

Another day of quality jacking! Today I bagged myself:
  • Nice skirt
  • Memory cards
  • 2 CDs
  • Expensive lipsticks
  • 2 bras
Could have sworn that dopey guard saw me; maybe he let me off cause he wants a kiss. Dirty old fart.

Variation 4:

Another day of quality jacking! Today I bagged myself:
  • Candy
  • Memory cards
  • 2 CDs
  • Bottle of tequila
  • Pair of jeans
  • Cigarettes
Saw that dopey guard again. Let him see me smoking in the no-smoking zone. Too chickenshit to tell me to stop!

Variation 5:

Another profitable day at the mall! Today I bagged myself:
  • Nice top
  • Memory cards
  • 2 CDs
  • Bunch of books
  • Pair of jeans
  • 3 DVDs
Was spotted in the last store by that guard. I looked all innocent and just walked past him, but I think he knew.

Variation 6:

Another day of quality jacking! Today I bagged myself:
  • Nice top
  • Memory cards
  • 2 CDs
  • 3 lipsticks
  • Pair of jeans
  • 2 videogames
Spotted by that security guard in the last place. I don't get it though – he didn't do anything. Maybe he didn't see me after all.

Malcolm Transcript

Harry gets this message near a garbage can in the mall.

Variation 1:

Malcolm. Doing my rounds. I saw her again. I... I... aw, shit, you know, I guess I can say this. I turned my back when she took something. Pretended I didn't see it. Why? I dunno. I guess I feel sorry for her. Last time we grabbed her, when we were talking to her... I dunno, there was so much sadness in those eyes. I felt sorry for her.

Variation 2:

Malcolm. Just after three in the afternoon. A retailer called in a shoplifter on the first floor. Sure enough, it's that girl again. Well, why am I holding off grabbing her? I guess I feel sorry for her. When we took her in last time she was so mad, so angry. Just kicking and screaming. Clearly got her own share of problems. I don't mind grabbing the kids who are just messing about, don't mind grabbing those preppy little shits who are just, you know, showing off. But I feel bad with her. Oh, she's moving.

Variation 3:

This is Malcolm. Following the suspect. It's that girl again. If I grab her, it'll be the third time I've booked her. Why am I so reluctant? I guess... I guess I feel sorry for her. When I spoke to her last time, she seemed like such a nice girl. Not altogether there, but nice. She's not like the other kids, not doing this to show off. Derek thinks she wants to get caught, that's her thing. Maybe. Maybe not. Ah, shit, she's taking something. Oh, man, I guess I gotta go for it.

911 Call Transcript

Harry gets this message right before he enters the cinema, near the ghost on the bench.

Variation 1:

Man: 911? It's Malcolm, the security guard, he's been stabbed!
911: Slow down, sir. Is there bleeding?
Man: Yes. There's lots. He's not moving.
911: And the attacker? Is he still there?
Man: She. It's a she. She's still here, she's sitting on a bench. She's just staring into space.
911: The police and ambulance are on their way. Do not approach the attacker.

Variation 2:

Man: 911? Oh, God. I think he's dead.
911: Sir, can you describe the emergency? Who is dead?
Man: Malcolm! He's a security guard here. Oh, my God, he didn't see it coming. She, she had a knife, and just pulled it out and cut him. Must have hit an artery or something.
911: Is Malcolm breathing? Can you find a pulse?
Man: He'd tried to help her. Even afterwards, he said to me: it's not her fault. Oh God, that was the last thing he said!

Variation 3:

Man: 911? Oh, God, he's bleeding everywhere!
911: Calm down, sir. Who is bleeding? Can you describe the situation?
Man: The security guard, Malcolm. He's been stabbed. He's dead!
911: Are you sure he is dead? Is he breathing?
Man: Oh, God, she just went crazy. She was spitting and screaming. It's not right. Malcolm would never hurt a fly. She just went insane.
v · e · d
Characters
Major Characters
Harry Mason - Cheryl Mason - Dahlia Mason - Dr. Kaufmann - Cybil Bennett - Michelle Valdez
Other Characters
Bar Maid - The Stewarts - Mr. Gordon - Lisa Garland - John - James Sunderland - Mira - Greys
Monsters
Raw Shock - Larval Stalker
Locations
Alchemilla Hospital - Alice Darling Memorial Playground - Annie's Bar - The Balkan - Caldecotte Woods - Cat House - Cine-Real - Clear Picture - Diner 52 - Dixon Bridge Control Tower - Dog House - Good Ol' Days - Green Lion Pawn Shop - Lakeside Amusement Park - Levin Street - Lighthouse Clinic - Midwich High School - Nightingale Apartments - Orion Hunting Lodge - The Orpheus - Orridge Bridge Control Room - Resort Area - Sewers - Theresa's - Toluca Lake - Toluca Mall - Wonderland Burger
Terms
Echo Photos - Flare - Flashlight - Harry's Phone - Real World - Ice World - Memento - Phone Numbers - Psych Profile - Tookie the Toucan - Manifestation - UFO Ending - Sexuality
Archives
Keys - Puzzles - Secrets and Unlockables - Soundtrack

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