The Lakeview Hotel was a hotel constructed next to Toluca Lake on West Sandford St. in the Resort Area of Paleville. It was built and run during Silent Hill's tourist boom, in order to attract guests to visit the town.
James Sunderland and his wife, Mary Shepherd-Sunderland, stayed here on vacation prior to the events of Silent Hill 2. The Lakeview Hotel is James and Mary's "special place", and serves as the final location. It also serves as a setting in The Grinning Man.
After James and Mary left Silent Hill, the hotel was completely burned down by a devastating fire, but it appears restored and intact because of the spiritual powers of the town during Silent Hill 2. This hotel is nothing more than a conjured illusion.
There are a total of four floors in the hotel, counting the basement floor. The hotel map is separated into two parts; one for the hotel guests and one for the hotel staff, where the staff map includes every room. Above ground, the majority of the building consists of guest rooms. The second and third floors are mostly private rooms on both sides, whereas the previous floor's rooms are exclusively on the west side. There is a central staircase that extends up to the second floor, however, the third floor can only be accessed by a small stairwell. The hotel also has two elevators, one used by guests and another used mainly by staff. Notable locations inside the hotel building include:
- Lake Shore Restaurant
- Cafe "Toluca"
- Basement floor Kitchen
- Basement floor "Venus Tears Bar"
- Third floor "Observation Room"
Silent Hill 2
For the majority of the game, James is in search of a way to reach the hotel, as it was the "special place" he and his wife Mary shared and her letter implied that she can be found there. When James arrives at the hotel, it appears to him that it never changed in the past three years. James must collect three music boxes to obtain a key to Room 312.
In Room 312, using a videotape, James sees himself smothering Mary to death on her bed with a pillow. Laura walks in shortly after, and James tells her that he killed Mary, causing her to scream at him and run out of the room. He gets up and his radio begins to start working, with Mary's voice, telling James that she is nearby. James then leaves Room 312 and sees the hotel's true form. The Otherworld hotel is dilapidated, burned and flooded.
James encounters Angela Orosco again, but she leaves to kill herself. In the lobby, James sees Maria being killed by a duo of Pyramid Heads. James defeats them and enters a long hallway where he remembers a conversation he had with his wife before she died. Listening to this conversation is one of the determinants towards achieving a particular ending. James makes it to the roof and fights the final boss.
The Book of Lost Memories states, "Before the second game took place, the hotel was completely destroyed by a fire".
At one point, a fire had occurred which either partially burned or completely burned the hotel down to the ground. A mysterious painting, found in Toluca Prison, depicts the Lakeview Hotel; red paint shows fire consuming the entire building. Later, when traveling through the Otherworld hotel, crime scene lines can be found with "Warning! Fire!" on them. In the room where Angela is found, the staircase is actually on fire, although whether this is related to Lakeview's fire is unknown.
The source of the hotel's fire is subtly hidden in the employee lounge. When first visiting the employee lounge, James does not have his flashlight with him. After exiting the Venus Tears bar, the player is able to retrieve their items from the shelf on the second floor, including the flashlight. At this point, the player is able to complete the music box puzzle and head to Room 312. However, the player can also head back into Venus Tears and to the employee lounge (now with the flashlight).
When the heater in the corner of the room is examined, James will say "There's a heater here. On the back, in small letters, it says: 'I'm Johnny, one hot guy'". A closer look reveals that the heater is located inches under a curtain. It can be assumed that the intense heat from the heater caused the curtain to ignite which ignited the Lakeview Hotel fire. In Italian, the translation is "Sono Johnny, e faccio scintille", which is "I'm Johnny, and I make sparks" in English.
The Grinning Man
In The Grinning Man, the title character brings a number of people he has abducted to the Lakeview Hotel because, as officer Mayberry explains it, the hotel is temporally and spatially challenged. Anyone who could manipulate those conditions would be able to hide a lot of people in the hotel. The Grinning Man binds his victims inside and brands them with his mark so he can feed off of their vitality to power his magic.
Unlike its game counterpart, the Lakeview Hotel presented in the comic doesn't appear to have been built on Toluca Lake.
- James may hear a man sobbing when he walks past Room 208. Room 208 is the room in the Wood Side Apartments where he sees the body of a man in front of a TV. Room 208 is also written on the door where James discovers Maria is dead in her prison cell.
- The photos on the hotel bed by the briefcase in room 202 are of the game characters and enemies.
- Heavy breathing can be heard in several places, such as Brookhaven Hospital (when James discovers Maria isn't in her room) and in the B1F elevator in the Lakeview Hotel (where James finds the thinner). It can also be heard on the third floor of Wood Side Apartments, as though the building is alive.
- On the first try to get up to the third floor of the Lakeview Hotel, it's locked. When James turns around, Mary may be heard calling to him.
- In the pantry, James can examine the shelves and note that a lot of the food has expired, or smells rotten and moldy. This could be subtle foreshadowing that the hotel has decayed.
- After defeating the two Pyramid Heads in the Otherworld Lakeview Hotel, James uses two eggs, one rust-colored and the other scarlet, to enter another corridor. In this corridor, there is a stain on a door that looks very much like a man's face imprinted on the wall.
- In Silent Hill: Shattered Memories, the number for the hotel can be found. If the player phones this number, the person on the other end of the phone will talk about the hotel and end the phone call by saying: "Make the Lakeview Hotel your special place".
- The hotel's name is somewhat inconsistent in-game. It is spelled "Lake View Hotel" (map in James' car and on the boat launch by the museum), "LakeView Hotel" (official map) and "Lakeview Hotel" (Maria's subtitles).
- Insert Coin Clothing sold licensed Lakeview Hotel clothing.
|The Grinning Man - Robert Tower - May Tower - Mayberry - Whately|
|Lakeview Hotel - Silent Hill|
|Fog World - Monster - Otherworld - Real World - Mark of the Serpent|
|Scott Ciencin - Nick Stakal - IDW Publishing|