Garlands Pet Shop
Henry inside the abandoned pet shop
Building World

Sient Hill 4: The Room

Garland's is a pet store in Ashfield that Henry Townshend explores as he searches through the Building World in Silent Hill 4: The Room. There is not much left in the store besides shelves of pet food and supplies. Henry must simply pass through to further explore the Building World. During Henry's second visit, he must place a stuffed cat inside a cage in the pet shop, which is now populated by numerous ghosts.


The pet shop was formerly owned and run by Steve Garland, hence the name of the store. Garland fell victim to Walter Sullivan's homicidal spree and became the 4th victim in a list of increasing murders. Walter met Steve Garland as a child after accidentally dropping one of the kittens in the store, injuring it. Many years later, Walter brutally murdered Steve with a sub-machine gun and then proceeded to kill every animal in the store.



The destroyed pet shop.

Pet Shop01:26

Pet Shop

Memory of the pet shop massacre.

  • During Henry's second visit to the Building World, lots of animal sounds can be heard. If Henry reads the note on Steve Garland's murder, noises such as gunfire, breaking and damaged items, dogs, and cats dying will be heard. Upon entering the store again, it will be a complete mess; the walls will be riddled with bullet holes, the furniture will be strewn around (leaving only a narrow passage for the character to pass through), and there will be several bloodstains on the ground. The animal sounds will be gone as well.


v · e · d
Major Characters
Henry Townshend - Eileen Galvin - Walter Sullivan - Cynthia Velasquez - Jasper Gein - Andrew DeSalvo - Richard Braintree - Joseph Schreiber
Other Characters
Frank Sunderland - Billy Locane - Bobby Randolph - Eric Walsh - George Rosten - Jimmy Stone - Mike - Miriam Locane - Peter Walls - Rachel - Rick Albert - Robbie the Rabbit - Sein Martin - Sharon Blake - Steve Garland - Toby Archbolt - William Gregory - James Sunderland - Mary Shepherd-Sunderland
Aluminum Bat - Chainsaw - Handgun - Submachine Gun - Knife - Pipe - Bug Spray - Chain - Eileen's Bag - Golf Club - Nightstick - Pickaxe of Despair - Revolver - Rusty Axe - Riding Crop - Spade - Stun Gun - Torch - Wine Bottle
Bottom - Conjurer - Eileen Head - Ghost (Victim 16 - Victim 17 - Victim 18 - Victim 19) - Greedy Worm - Gum Head - Hummer - Patient - Sniffer Dog - The One Truth - Toadstool - Tremer - Twin Victim - Wall Man - Wheelchair
Albert's Sporting Goods - Ashfield - Bar Southfield - Garland's - Hotel South Ashfield - Room 302 - Room 302 of the Past - Silent Hill Woods - South Ashfield Heights - South Ashfield Station - Spiral Staircase - St. Jerome's Hospital - Toluca Lake - Water Prison - Wish House Orphanage
21 Sacraments - Death Machine - Haunting - Holy Candle - Manifestation - Map - Monster - Real World - Ritual of the Holy Assumption - Saint Medallion - Sword of Obedience - The Order - Walter's Otherworlds - Great Knife - Sexuality - Halo of the Sun - Red Square
Items - Keys - Puzzles - Soundtrack - Limited Edition Soundtrack - Secrets and Unlockables - Memos

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